BENEFITS OF CUSTOM GREETINGS

Sending a personalized greeting is an easy and effective way of starting a chat with a visitor. Greetings can appear in your chat window with a customized message and your operator’s photo. This makes it really easy to connect with your online visitors.

With greetings, you will:

• Get more chats – the more personalized and targeted your chat invitation is, the higher the possibility of chatting with visitors
• Turn visitors into customers – visitors invited to chat are 6.3 times more likely to convert into customers than the ones who don’t chat; 61% of those customers convert within the first chat
• Increase customer satisfaction – your customer will leave your site happy and willing to return; they can tell their friends and colleagues about the great experience they had, gaining you some new visitors
• Sell more – more qualified leads results in more sales. And with Oxnia Chat your conversion rate will improve.