Smart Triggers

Oxnia Chat is full of awesome features and as the name suggests ‘smart triggers’ are really smart and increase the effectiveness of live chat for the agents, help you get more leads. Smart triggers are small pieces of code we install on the backend which can be specific to user behaviour. For example: Your online store is offering some specials for Melbourne residents only, then we can install a smart trigger when a Melbourne visitor enters the website, gets a message specific to that special offer. Smart triggers can be applicable to:

  • Geolocations
  • First-time visitors
  • Returning visitors
  • Visitors on a specific page and so much more.
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