Live Chat Customer Service Benefits and Advantages When you add Live Help to your business web site, it allows you to decrease customer service response time and increase customer satisfaction....
The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision. Rather than watching potential customers click away...
Increased usage on social platforms: Although the use of live chat on social media has been witnessed in the past years, it will emerge as a stronger resource in the...
Relationships are a two-way street. When a mistake is made, it takes a simple ‘I’m sorry’ or ‘You’re forgiven’ to start the mending process. In the world of business, your...